Apple’s got nothing on John Deere and 

I got schooled on consultative sales by yesterday. I called about a new John Deere x350 at the insistence of a good friend because he thought the x360 I was buying used was overpriced.

A human answered and quickly transferred me to a sales rep who is the king nerd of John Deere mowers, and he suggested the I get the used x360 because “it is a heck of a deal, and those are real good, we sold a lot of them.  The x360 is more like the current x390 selling for over $5k”.

Wait what? Continue reading “Apple’s got nothing on John Deere and “